Vervesys Blog, Software application development, Verve Blog

Too many terms are being used and are confusing the decision makers thus making them reluctant to trust outsourcing. It’s good to outsource but at the same time it’s important to understand what these terms mean with or without relating to outsourcing.

Outsourcing means out-sourcing, i.e. giving a part of the organizational activity to another company, organization, or even sub-organization (a department within the organization) with mutual interest, so as to concentrate on core organizational activity (in which the organization has expertise) than working on auxiliary activities.

Onsite means the site where the activity is performed, for instance, “onsite” for a banking software is the back office where that software is actually being (or is being deployed for use).

Onshore means the same shore where the activity is performed. Same shore usually refers to the same continent.

Offsite means away from the site of activity.

Offshore means away from the shore of activity and not only site, so, offsite can either be onshore or offshore.

With endurance and experience, Verve Systems has evolved with appropriate combinations of onsite, onshore, offsite and offshore mechanisms to add optimum value to the outsourced activity in various industries and size of businesses.

Verve Systems has realised the importance of being onsite for crucial activities to minimize hassles and operating from offshore for man power dependent activities to maximize savings; and has helped its clients to ensure well managed execution of outsourced activities and significant savings thus leading to quantitative as well as qualitative results of outsourcing.

With growing competition in outsourcing, outsourcers are getting more and more aggressive in selling their services than ever. This aggression is becoming a reason for a lot of distrust within the industry.

To overcome this distrust, the concept of Activity Partnership is emerging like anything. A company, with a need for software development activity will partner with a similar scale or lower scale software development company to become their software development partners instead of following conventional outsourcing mechanism. This model like any other model brings a few challenges along, which, if not addressed may lead to bitter relations between partners. These challenges include:
1) Retaining the trust: Either of partners when tries to leverage the trust, it may result into the other partner realizing it and feeling cheated in the relationship
2) Consistent Quality: As the engagement goes on, supplier is bound to feel relaxed in maintaining the relation resulting into lesser drive and commitment hence lesser quality of delivery
3) Fear of losing business: When the client asks for a work which is not a part of supplier’s offering, supplier usually tends to say yes due to fear of losing the engagement, which may result into failure of projects.

Sense of ownership, shared benefits of success and responsibility for failure are the only ways (all together) of sustaining such engagements. In short we can call it absolute transparency. Well, but this is about sustenance, and should be kept in mind while choosing a partner. Still in the inception phase, things that matter the most are:
1) Processes
2) Capacity / Scalability
3) Capability (Skillset and experience and exposure)
4) Appropriate quality (Product / service need not be perfect, but acceptable)
5) Cost effectivity and Value Addition
Verve Systems, with their approach of “appropriateness than perfection” has ensured that such partnerships (especially offshore product development) are sustainable, value adding, and transparent, thus enabling their partners to trust them consistently and concentrate on their core activities than worrying about offshore relations.

Every problem or a deemed problem should be discussed openly between the client and the supplier and should be treated as an opportunity to enhance this relationship with added maturity and experience thus making these relationships perennial. View more…